Managing Requests

  1. What options do I have for allowing requests and listing my title in the NetGalley catalog?
  2. Can I allow requests from one member type, but not all?
  3. What are best practices for scheduling requests by member type?
  4. Why can't I make my title available for requests?
  5. Can I set a custom email address to receive request alerts?
  6. How do I find all requests for a specific title?
  7. What information can I see about the member making a request?
  8. What can I see in a member's Profile?
  9. What do NetGalley reader badges mean?
  10. Why is there a discrepancy between Requests Approved and Feedback Provided?
  11. Are NetGalley members notified when I approve or decline their request?
  12. How do I customize my CUSTOM Approval and Decline messages by title?
  13. How do I customize my DEFAULT Approval and Decline messages?
  14. How can I see which requests I have approved/declined?
  15. Can I view requests ONLY from librarians? Or booksellers, etc?
  16. What is the "Detailed Activity Report"?
  17. How can I view activity history for a title with no pending requests?
  18. How do I contact a NetGalley member directly?
  19. What do the colored circles on the Manage Request page denote?
  20. How can I view requests by geographic region?
  21. How does NetGalley ensure members are professional readers?
  22. What does it mean when I see an ALA, ABA, BA or ALIA logo next to a member's name?
  23. What does the gold V badge mean next to a member's name?
  24. What happens if I want to change a declined request to approved?
  25. What does it mean when a member "wishes" for a book?
  26. Why does NetGalley automatically decline requests for archived titles more than 30 days old?
  27. Can I auto-decline or mute a member's requests?
  28. How do I let members know about my approval preferences?

Feedback and Knowledge Base