Can I set a custom email address to receive request alerts?

Yes! You can direct feedback and request email alerts to anyone in your organization from your Title Details page.

From the Title Details page, scroll down to the "Email Alerts" row on the left side. The email address you add here will receive request and feedback notifications for that title only.  

You can also choose whether or not approved members can view that email address, in case they want to contact the publicist or marketer who is handling that book.   

Managing Requests

  1. What options do I have for allowing requests and listing my title in the NetGalley catalog?
  2. Can I allow requests from one member type, but not all?
  3. What are best practices for scheduling requests by member type?
  4. Why can't I make my title available for requests?
  5. Can I set a custom email address to receive request alerts?
  6. How do I find all requests for a specific title?
  7. What information can I see about the member making a request?
  8. What can I see in a member's Profile?
  9. What do NetGalley reader badges mean?
  10. Why is there a discrepancy between Requests Approved and Feedback Provided?
  11. Are NetGalley members notified when I approve or decline their request?
  12. How do I customize my CUSTOM Approval and Decline messages by title?
  13. How do I customize my DEFAULT Approval and Decline messages?
  14. How can I see which requests I have approved/declined?
  15. Can I view requests ONLY from librarians? Or booksellers, etc?
  16. What is the "Detailed Activity Report"?
  17. How can I view activity history for a title with no pending requests?
  18. How do I contact a NetGalley member directly?
  19. What do the colored circles on the Manage Request page denote?
  20. How can I view requests by geographic region?
  21. How does NetGalley ensure members are professional readers?
  22. What does it mean when I see an ALA, ABA, BA or ALIA logo next to a member's name?
  23. What does the gold V badge mean next to a member's name?
  24. What happens if I want to change a declined request to approved?
  25. What does it mean when a member "wishes" for a book?
  26. Why does NetGalley automatically decline requests for archived titles more than 30 days old?
  27. Can I auto-decline or mute a member's requests?
  28. How do I let members know about my approval preferences?

Feedback and Knowledge Base